About the Digital Skills Programme Shropshire
The Digital Skills Programme Shropshire is helping people across the county build confidence in using digital technology and accessing online services.
Designed to support individuals who may feel digitally excluded, the programme offers friendly, one-to-one support in local communities across Shropshire. Whether it’s learning how to use a smartphone, getting online for the first time, accessing essential services, or improving everyday digital skills, tailored help is available close to home.
By providing practical guidance and personalised support, the programme empowers people to stay connected, independent, and confident in an increasingly digital world
What is the course availability?
Our one-to-one Digital Skills sessions take place on Monday’s and are subject to availability. Please call 01691 656882 and speak to Bee to book your slot. Exceptions can be made for learners who would prefer to attend in pairs.
What can I expect from the one-to-one digital support sessions?
The one-to-one digital support sessions are free of charge and are expected to last a minimum of one hour but can be longer where required. Each learner will receive a maximum of 8 hours of support with our Digital Skills Coordinator, Bee.
What’s covered in the one-to-one support sessions?
The one-to-one sessions are designed to cover very basic digital skills, perfect for someone who is new to using digital devices. Some session discussions include the below areas:
- Getting Started – switch your device on and off, charging your device, using the mouse, touchscreen and keyboard.
- Stay Safe – keeping safe and secure online, using your personal information safely, protecting yourself from scams and spam, using passwords to protect yourself
- Email – setting up email on your device, sending and receiving emails and attachments, identifying emails that might contain viruses or scams
- The Internet – connecting to the internet on my device, searching online using a search engine, downloading apps, safely visiting shops to buy goods, using online forms, accessing Shropshire Council services, accessing Shropshire Council library services, managing money and paying bills online, making GP appointments, ordering my medication online
- Documents and Storage – creating and naming documents and letters, saving documents in filing systems, storing my information efficiently
- Keep in Touch – keeping in touch with my family and friends using my device, creating a Facebook account, using voice / video calls through FaceTime, What’s App, Skype, or Messenger, meeting in groups using Zoom
- Photos – taking and saving/deleting photos using my device, editing photos and images, sending photos by email, sharing my photos through messages and social media
When do the courses start?
We have one-to-one sessions available now so please call Bee, our Digital Skills Coordinator to secure a space – this could be for you, a family member or friend. For more details on all of these areas please call 01691 656882 or email info@qube-oca.org.uk